Customer Project Manager

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This position is accountable for managing small - large customer project orders. This includes initiating, planning, executing, controlling and closing of customer projects. The individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, bill of material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, through manufacturing release, product shipment, post shipment support and financial reconciliation utilizing a base knowledge of Schneider Electric products and their use.

• Partners with Field Sales or higher level project management roles to review and validate the project’s purchase order and bill of material, including both technical and commercial elements, becomes lead contact for customer for balance of project order.
• Validates a project schedule and communicates with the customer to ensure expectations are being met. Direct engagement with the internal manufacturing facilities and third party vendors.
• Monitor the execution of the customer’s project order, verifying execution of the project through kick-off meetings, communication to all parties and exchange of technical requirements and project plan information.
• Monitor the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting and issue resolution.
• Lead the closeout of the customer’s project to include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion through review of internal system information, contact with the customer, and coordination with support services such as field services, after-shipment support, and training functions.
• Compares/differentiates/propose alternate products with additional customer value.
• Solves problems with customer interaction that results in positive feedback and improved relationship.
• Utilizes a base knowledge of Schneider Electric products and their use and demonstrates an understanding of the fundamental knowledge, processes and terminology needed for effective project management.

• This position requires a 4-year engineering degree in ME/EE/IE, or equivalent experience. Industry experience a plus. The ideal candidate will possess excellent communication and interpersonal skills, the ability to multi task, work in a fast paced environment and have time management skills. In addition, a good working knowledge of computer operating systems, specifically Windows. Standard business application software experience to include MS Office, MS Excel and MS Access. CAPM certification a plus.

At Schneider Electric were committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

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